Medical Assistance Solutions
ER24 offers a comprehensive range of services for international insurers, medical assistance companies, and corporations, as well as clients travelling throughout the African continent.
ER24 offers a comprehensive range of services for international insurers, medical assistance companies, corporations, and clients travelling throughout the African continent.
Your challenges
Managing medical emergencies in foreign or remote locations presents numerous challenges, including finding expert medical assistance, managing communication channels, and navigating the complexity of red tape in unfamiliar territories.
Our solution
- Coordinating integrated healthcare service delivery to international insurers and assistance companies via a 24/7 centrally managed platform.
- Patient referral/transfer to appropriate Mediclinic hospitals across South Africa, Namibia, the Middle East and Switzerland.
- The ability to centrally manage a patient's entire healthcare journey and navigate the financial complexities for you.
- Compliance with all relevant country regulations.
- Access to in-house international flight desk and medivac aircraft.
- International patient management, medical assistance and concierge services.
